Support
How can we help?
Most answers are here. Billing goes through Apple. Email us if the app is stuck.
Common questions
Billing
- What does Tasteful cost?
- This iPhone is free. No account. $10 a year if you want it on another phone, or with someone you eat with, like a shared calendar. 14-day trial. Apple bills you.
- Who charges my card?
- Apple. We never see your payment details.
- How do I cancel?
- Open Settings → tap your name → Subscriptions → Tasteful → Cancel. Sharing continues until the trial or year ends. This iPhone stays free.
- How do I get a refund?
- Visit reportaproblem.apple.com or Apple Support. Apple approves or denies refunds. We cannot refund your card.
- Does everyone in my household pay?
- No. The owner pays once. Up to six accounts are included.
Using the app
- Do I need an account?
- Not on this iPhone. Sign in only if you want another phone, or someone you eat with, like a shared calendar.
- What is a household?
- The people you regularly eat and plan meals with. Invite only people you trust.
- Sync isn’t working. What should I try?
- Sign in, then check that you have a network connection. Close the app and open it again. If it still fails, email us with your iOS version and what you were doing.
Account & privacy
- How do I delete my account and data?
- In the app, go to Account, then Delete Account. Or email support@tasteful.to with the subject “Privacy Request” from the address on the account.
- Can I export my data?
- Email support@tasteful.to to request a copy.
- Do you sell my data or show ads?
- No. See our Privacy Policy.
Still stuck?
Email support@tasteful.to for sync, bugs, account deletion, or a copy of your data. We check this inbox on a human schedule, not 24/7 chat.
Email support